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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Eric Jones

December 10, 2024

5  out of  5
rating by Eric Jones
"Best insurance price around.Extremely knowledgeable,courteous service."
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SummAmour J

December 1, 2024

5  out of  5
rating by SummAmour J
"To whom it may concern, I Claressa had the opportunity to Speak with someone that is very knowledgeable within their position whom I feel as though looks at State Farm as a career not a job. There’s a difference. Mr. Nick Hembree, is absolutely one of the most intellectual individuals, with an immense amount of outstanding customer service skills I have come across in years. His knowledge of every type of insurance pros and cons for you, as well as for the company is top-tier. There were things that I’d weren’t of my knowledge, but were Explained in detail from any direction asked, without any question being a dumb question, from said gentleman. I highly recommend if you are searching for insurance in the future, Nick Hembree from State Farm in Matt Mehan region is the individual to get acquainted with. Thank you very much Nick for being available at anytime, and always allowing wisdom to flow from your brain to mine. I appreciate your service sir."
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Abby Jarman

November 4, 2024

1  out of  5
rating by Abby Jarman
"The absolute worst experience I have ever had with insurance. They don’t know what is going on, and don’t even know who’s supposed to be in charge of my claim after two months 😳. NEVER do business with them!"
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Megan Green

August 29, 2024

5  out of  5
rating by Megan Green
"Abby with Matt Mehan is always a pleasure to work with. Very knowledgeable and responsive."
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Nick Edwards

August 29, 2024

5  out of  5
rating by Nick Edwards
"Sarah is awesome. She is so friendly and helpful. She is very knowledgeable and always willing to help"
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Hightower Hogger

July 19, 2024

5  out of  5
rating by Hightower Hogger
"Matt and his team are phenomenal! Abby and nick always help me with anything I need and are usually always available to assist me anytime . Wouldn’t want to be Insured by any other agents . 10/10 highly recommend"
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Tristan Short

May 6, 2024

5  out of  5
rating by Tristan Short
"Ive been with State Farm since I been able to drive only insurance I ever had. Best overall experience moved to a New state New city, State Farm transfer over smoothly. Agent Abby walked me through every step and the office responds quickly."
We responded:
"Tristan, thank you for your positive comments about State Farm over a long period of time and our agency and the shout out to Abby. And thank you for the 5 Star Rating!"
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Rise Pacacha

April 20, 2024

5  out of  5
rating by Rise Pacacha
"Bought a new car and insurance was transferred instantly"
We responded:
"Rise, thank you for your positive comment and the 5 Star Rating!"
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Jd

April 17, 2024

1  out of  5
rating by Jd
"Called multiple times even after was asked to stop. They were told I wasn't interested in their business and he still refused to get off the phone. Just ignored me and kept trying to talk to me about insurance. Stay away from these people."
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Trice Walker

March 7, 2024

5  out of  5
rating by Trice Walker
"Mrs Sarah was such a wonderful person to speak with I enjoyed talking to her"
We responded:
"Thank you Trice for the 5 stars!"
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Brian Flis

February 1, 2024

5  out of  5
rating by Brian Flis
"I've been with Matt Mehan for over a decade as a client, and it's been a pleasurable experience since the beginning. The staff is top notch, and I've got to give praise to their consultant/sales leader Abby. She's not only friendly and professional, but she ensured that I was receiving the best value by patiently addressing the myriad of questions I threw at her. Informative and passionate; that goes a long way. Give her a raise!"
We responded:
"Brian, we're thrilled that Abby went above and beyond to assist you with your insurance needs. We appreciate your feedback, thank you for letting us be your good neighbor!"
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William Phelps

January 12, 2024

5  out of  5
rating by William Phelps
"Matt Mehan office has the best customer service I have ever dealt with. They always answer my text quickly and have a answer for me everytime. I just love dealing with them."
We responded:
"William, it makes us happy to know that we were able to help you with your insurance needs. Contact us anytime if you ever need anything."
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Maria Olvera

January 8, 2024

5  out of  5
rating by Maria Olvera
"Ms. Sarah Rousellet was more than amazing !!!! She provided fast service and answered all of my questions without making me feel rushed . We need more insurance agents like her ."
We responded:
"Reviews like this overjoy us, Maria! Sarah always puts our customers first. Thank you for sharing your experience with our Matt Mehan State Farm team. We hope to continue serving your insurance needs for many years!"
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Zach Brannon

December 20, 2023

5  out of  5
rating by Zach Brannon
"Sarah an agent here, was very polite when calling back as I inquired about switching over to State Farm from Progressive. She ran autos for quotes, texted me she worked up policies to save me money, and I switched to State Farm with auto & boat. She streamlined process. Very neat & easy. Great customer service!!"
We responded:
"Zach, thank you for sharing your experience with Sarah! We're delighted to know she provided you with such a smooth transition from Progressive to State Farm, offering quotes for autos and even your boat. Her efficiency and dedication to streamlining the process are certainly commendable. We're thrilled to have you as part of our State Farm family! If you have any further questions or need assistance, Sarah and the team are here to help."
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Madison Deane

December 8, 2023

5  out of  5
rating by Madison Deane
"Abby is amazing at what she does and has been very helpful! Always answers all of my questions and is quick to respond! Would highly recommend her!"
We responded:
"Thank you for the wonderful review, Madison! Abby is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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amber dobozy

December 4, 2023

5  out of  5
rating by amber dobozy
"Abbey was just absolutely amazing! So grateful that I called, she is very friendly and made this process as smooth as possible! :-)"
We responded:
"Amber, we’re glad to hear how Abbey was able to help you with your coverage needs! She is a key part of our team, and we value your feedback on how well she was able to assist you. We value you for letting us be your good neighbor!"
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Shannon Smith

October 27, 2023

5  out of  5
rating by Shannon Smith
"I always get my questions answered and problems solved with the Matt Mehan team! Sara was a huge help with my issues today! Thank you Matt Mehan State Farm team for all you do!"
We responded:
"Shannon, we are thankful for your positive rating! Your trust in our team to manage your insurance policies is truly valued."
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Tacarra Malone

October 27, 2023

5  out of  5
rating by Tacarra Malone
"Abby was amazing, super personable and friendly. Once she got my information she was able to get my policy up and going quickly! Would definitely recommend her to others if looking for affordable insurance with a customer friendly team! Thanks so much again Abby…. Your amazing!"
We responded:
"Hello, Tacarra]! We're so happy to receive your shoutout for Abby, who plays a crucial role in our team and genuinely cares about all our customers. Your confidence in us to handle your insurance needs means the world to us. We sincerely appreciate your support, and it's because of amazing customers like you, that we are able to help our community with their insurance policies."
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Camie Renner

September 26, 2023

5  out of  5
rating by Camie Renner
"Zach was such a pleasure to work with! He was very professional and genuinely cared as he set up my homeowner and life insurance. He walked me through each step and was highly knowledgeable. He made it such an easy process and saved me money. I will only ask for Zach now!"
We responded:
"Camie, we’re so glad to hear how Zach was able to help you with your insurance needs! He is an essential part of our team, and we appreciate you letting us know how well he was able to assist you. Thank you for choosing us as your insurance provider!"
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Kooper Briley

August 11, 2023

5  out of  5
rating by Kooper Briley
"I am extremely happy with my service! I’ve never had a single issue with my insurance, and everyone is super nice and helpful! Abby was able to help save me money each month, and was extremely professional and easy to work with! Highly recommend."
We responded:
"Kooper, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Abby was able to do just that for you! We appreciate you putting your trust in our office to help protect what matters most."
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Siqueria G

May 13, 2023

1  out of  5
rating by Siqueria G
"Abby was ok until I received my policy on paper. I felt mislead and decided to cancel my policy. I was casual in request to cancel. Her whole demeanor changed and was condescending in the advice not to cancel my policy. I was told it was a “ a whole long process you can’t just cancel .” I was sent termination paper work. I sent it back then conveniently a week of no response."
We responded:
"Hi Siqueria, thank you for bringing your concerns to our attention. We apologize for any inconvenience you experienced during the process of canceling your policy. We strive to provide exceptional customer service at all times, and we regret that your interaction with our team member did not meet your expectations. We appreciate your patience and cooperation throughout the termination process, and we apologize for any delays in our response. We value your feedback and will use it to improve our services. If there is anything further we can assist you with, please do not hesitate to contact us."
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Angela Bain

January 10, 2023

5  out of  5
rating by Angela Bain
"Nick worked my policy to give me more for less money. He took his time and was extremely personable. His customer service was 5 star."
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Chris Kirley

November 29, 2022

5  out of  5
rating by Chris Kirley
"Staff is very polite"
We responded:
"Chris, thank you! We appreciate your trust in us to take care of your insurance policies."
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Carl Culver

October 3, 2022

5  out of  5
rating by Carl Culver
"Always there to help"
We responded:
"Carl, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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jkanyce

August 19, 2022

5  out of  5
rating by jkanyce
"Abby is such a pleasure to work with. She really goes out of her way to make sure that you're taken care of. She is very welcoming, prompt, and just has the right demeanor for her profession."
We responded:
"Thank you for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Abby, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"